Answer a 2-minute questionnaire. A real advisor — not an algorithm — reviews your industry, compliance needs, and size, then sends you a vetted shortlist. Free, private, no obligation.
Already have a provider? Grade them first
The wrong MSP doesn't just cost you money — it costs you compliance, response time, and the hours you spend managing a provider who was never built for your type of business. SerenIT matches you on fit, not just availability.
No directory to dig through, no auto-blast to 40 vendors. One questionnaire, one expert review, one shortlist with reasoning.
Industry, company size, compliance requirements, current IT situation. Plain-English questions — no IT background required. Takes about 2 minutes.
Not an algorithm. A person with MSP-industry experience matches you on industry track record, compliance capability, size fit, and co-managed vs. fully managed — not just who's closest.
Vetted providers with the reasoning behind each match — by email. Providers never get your contact info until you approve the introduction. You decide if and when to talk.
SerenIT is free for businesses. IT providers pay us a fixed introduction fee when we connect them with a potential client. We'd rather tell you exactly how the business works than make you wonder — it's in our privacy policy too.
The fee never scales with the size of your contract. Whether you sign a $2,000/month agreement or a $20,000/month one, we earn the same — so we have no reason to steer you toward a bigger deal.
Providers can't buy a better ranking or a spot on your shortlist. Vetting decides who's in the network; your requirements decide who gets matched. Fees decide neither.
No provider receives your name, email, or phone number until you say yes to the intro. Your information is never sold to marketing lists. Ever.
Are you an IT provider? See how the partner program works →
Most IT referrals come from someone who gets paid more when you spend more. SerenIT is different: providers pay a fixed introduction fee that never depends on your contract size. That means we have no financial incentive to steer you toward the highest bidder.
We match on fit — your industry, your compliance requirements, your company size, your IT maturity. A healthcare practice with HIPAA obligations needs a different provider than a construction firm managing job-site connectivity. We know the difference.
The tools are free because an informed buyer makes a better match. Use them before you talk to anyone.
Start my 2-minute match →Introduction fees are fixed and never scale with your deal size. We have no incentive to send you to the highest bidder.
We screen industry experience, compliance certifications, and response standards before any provider can be matched. See the criteria.
We send you provider profiles. You reach out when you're ready. No follow-up calls from us, ever.
The matching service and all 13 decision support tools are free. No registration, no paywall, no hidden cost.
"Vetted" is an easy word to put on a website. Here's what it actually means at SerenIT: before a provider can appear on anyone's shortlist, we verify five things — and providers who can't demonstrate them don't get in, regardless of what they're willing to pay.
See the full vetting checklist →SerenIT was founded by Thomas Clark, a former MSP professional and vCIO consultant. Every match request is reviewed personally — no auto-routing, no lead blasting, no bots. That's why the shortlist takes a business day instead of a millisecond, and why it's worth the wait.
About Thomas →Use these before meeting with any IT provider. Know what to ask, what to pay, and what red flags to walk away from — before you sign anything.
10 questions. Find out exactly where your business is exposed to ransomware, data breaches, and IT failures — before an attacker finds it first.
Assess my risk →How much should your business actually be spending on IT? Enter your headcount and industry — get a realistic monthly cost range broken down by category.
Calculate →15 questions. 5 categories. Get a letter grade for your current IT provider — response, security, communication, documentation, and value.
Score my MSP →Straight talk about IT for people who have better things to think about.
Most SMBs can't tell good IT from bad IT. That's exactly what bad IT providers are counting on.
Per-user pricing, flat fees, break-fix billing — and what each one means for your wallet when things go wrong.
Most people default to price because they don't know what else to ask. These questions change that.
What should a 25-person business pay for IT? How common are untested backups and missing MFA? How long do ransomware recoveries actually take? Benchmarks compiled from federal incident reports and published industry research — in plain English.
Read the Guide →