Eli Lilly's global headquarters creates a downstream compliance effect that extends far beyond the pharmaceutical company itself. Contract research organizations, contract manufacturing organizations, clinical trial sites, specialty pharmacies, and the entire professional services ecosystem that serves Lilly operates under FDA regulatory requirements that are unusual for a non-coastal market.
This means FDA 21 CFR Part 11 compliance for electronic records, Good Clinical Practice (GCP) data governance for clinical trial data, and increasingly stringent cybersecurity requirements from Lilly's own vendor security program are everyday requirements in Indianapolis IT circles.
IU Health's presence as the dominant healthcare system creates HIPAA compliance requirements across the healthcare supply chain. The system's investment in Epic as the EHR platform has created significant demand for Epic-experienced MSPs in the Indianapolis market.
Questions to ask any Indianapolis MSP
- Do you have experience with FDA 21 CFR Part 11 compliance and what does that mean practically for your IT program?
- Have you worked with clients managing clinical trial data? What GCP data governance practices do you implement?
- Do you have experience supporting Epic implementations or Epic-adjacent IT environments?
- How do you handle the 24/7 operational requirements of logistics and distribution clients?